Home / Solutions / Sales and support
SOLUTIONS
Hand-offs without lost context
Keep deals and customer issues next to the conversation about them.
How sales and support teams use Dock
Pipeline in Base
Track deals with forms and automations.
Tasks from messages
Turn a customer question into an owned task.
Shared files
Quotes and contracts in Drive with access control.
Webhooks
Post new leads and tickets into a channel.
Honest fit
Dock suits: Small sales and support teams. For a customer-facing help desk, use a dedicated support tool; Dock is for your internal work.
Not built yet: external guest chats, recording, native mobile apps and approvals. Check the roadmap if one of those matters.
Questions
Does Dock replace our other tools?
Often for a small team. List what you pay for with the tool sprawl audit.
Can we try it with a few people first?
Yes. Invite codes let you add people gradually.